Returns & Exchanges

At YCZ Cologne, we want you to feel confident in your signature scent; if you are not completely satisfied, you may return your fragrance within 30 days of purchase. Please ensure the product is in its original packaging and has not been used beyond a standard trial spray.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the item you wish to return or exchange.

• 2.
  Pack Your Fragrance

  Securely place the bottle in its original designer box and protective shipping carton to prevent damage during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Receive Your Refund

  Once our quality control team inspects the item, your refund will be processed back to your original payment method within 5-7 business days.